Your designs and your privacy.

Local CAD

Your project files and recovery data stay on your computer. Ordinary local modeling does not upload your project to ShapeForge. Keep your own backups; uninstalling or clearing local app data can affect local recovery.

Accounts and payments

Sign in with ChatGPT verifies your account without giving ShapeForge your password. Our hosted account service stores your account identifier and email, activated devices, trial activity, credit balances, token usage and payment references. Stripe processes payment details directly; our app does not store your full card number.

We use hashed network identifiers, request timestamps and security records to limit abuse, prevent replay and protect spending. Hashing does not make these records anonymous. We do not sell your CAD projects or use advertising trackers on this website.

Website analytics

We count views of public product and help pages and clicks on the Windows installer download. We store only daily totals by public page, event type and broad referral category (direct, search, social or other), for up to 90 days. We do not store IP addresses, visitor identifiers, full referrer URLs, query strings or activation codes in these analytics. No analytics cookies or advertising services are used. Account, activation, payment and CAD workspace pages are excluded. We respect browser Do Not Track and Global Privacy Control signals. Ordinary hosting security logs are separate from these aggregate counters.

Optional cloud AI

Only a request you explicitly approve sends its instruction and included design context to OpenAI. Review that context before sending confidential work. The server records token usage and estimated or confirmed cost. Our company API key remains on the server and is never included in the installer.

Hosting, sign-in, account, payment and AI providers process information needed to provide their services. Processing may occur outside Canada. Provider privacy and retention terms apply to the information they process; ShapeForge does not promise zero retention or a specific processing country.

Access, correction and deletion

Contact hello@urbyn.ca for account and privacy requests. We verify account ownership before sharing or changing account records. You can revoke a device from the app. Deleting an online account does not delete files on your computer.

We retain account records while needed to provide the service and handle support. Financial, usage and fraud records may need to be retained for legal obligations, disputes and spending reconciliation after an account closes. We do not reset financial history to grant additional trial or AI allowances.