ShapeForge membership and AI credits.

The product and trial

ShapeForge provides Windows CAD software for editable mechanical parts and smaller assemblies. The current installer is an unsigned early release for Windows 10/11, 64-bit. Download and install it on your own PC; the website manages accounts and billing.

The no-card 14-day evaluation includes full CAD workflows. It never starts a subscription automatically. Basic CAD, local project files and recovery, STL export and the deterministic assistant remain free afterward. Eligible signed-in accounts can try up to three free cloud AI requests, subject to service availability and abuse controls.

US$10 monthly membership

Membership costs US$10 per month and renews monthly until cancelled. AI credits are separate. Review the currency and final amount in Stripe before paying; any separately charged tax appears there. Your card issuer may apply its own currency conversion fees.

Verified payment activates membership on your account. In the Windows app, sign in and activate your device, then refresh membership to receive paid access. Membership keeps STEP, 3MF, drawings, configurations and advanced workflows available after the full trial.

Cancel future renewals through Your account → Manage billing & cancellation, or contact support if you cannot access your account. Cancellation takes effect at the end of the paid billing period, with paid access available until that date. Cancellation alone does not request a refund.

Optional prepaid AI credits

A one-time US$20 purchase adds US$20 to your AI credit balance. After introductory requests, cloud AI requires active membership and enough prepaid credits. Usage is metered; larger requests and longer responses can use more credits. There are no automatic top-ups, overdrafts or unlimited-AI promises.

Only explicitly approved requests send design context to the AI provider. Confirmed token usage can consume credits when a response is refused, a design fails or you cancel a generated plan. Unknown costs stay reserved for review. Check activity before retrying. Cloud availability depends on service capacity and spending safeguards; unused credits remain on your account during a temporary pause.

Refunds

Request a full refund of your first membership payment within seven days of that payment by contacting support. A refunded membership ends paid access. Later renewals are normally non-refundable, except for billing errors or rights provided by applicable law.

You can request a refund of unused purchased AI credits to the original payment method. Confirmed usage and unresolved usage holds are excluded until reconciled. Credits cannot be transferred or withdrawn for cash, and refunds cannot exceed the corresponding payment. If we discontinue hosted AI, you can request a refund of remaining unused purchased credits.

These policies do not exclude consumer rights that cannot lawfully be excluded. Stripe and your bank determine the time a processed refund takes to appear.

Your designs and account

You retain your designs. Keep backups and verify dimensions, geometry, exports and manufacturing suitability. AI-generated CAD is not a certified engineering assessment, and successful geometry or continuous cloud availability is not guaranteed. Bundled third-party components retain their own license notices.

Keep account and device credentials private. Attempts to bypass payment, trial or security controls may restrict online service access. Basic local files are not deleted by cancelling membership. See our privacy notice for account and design-data handling.

Contact ShapeForge

For billing, cancellation, refunds, account access or product support, email hello@urbyn.ca. Include the purchase account and receipt reference, never passwords, card numbers or API keys. Save or print these terms with your Stripe receipt for your records.